I get what you’re aiming at. My perspective is that the regular user typically is forced into a state of learned helplessness.

You learn Windows and don’t look further because you learned Windows = normal computer, MacOS = fancy expensive computer. If you cannot see the problems it is very hard to sell the solution

Regarding UX - that stuff is hard to get good. When you’re that good it’s often more lucrative to get paid for that skill set compared to passionately designing FOSS.