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Joined 3 years ago
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Cake day: July 4th, 2023

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  • I spent 20 minutes (I timed it) on the phone diagnosing a tech support issue and instructing the user on how to fix it. It took about 10 seconds for me to realise that number lock was turned off.

    The rest of the 20 minutes was trying to get the user to find and press “Num lock” on the keyboard.

    About 10 minutes in, they actually found and pressed it. Apon noticing that nothing had appeared on the screen, they tried pressing it again, then announced it didn’t work.

    Somehow, just getting them to press the button one more time was not simple, as they now had to begin their logical left-to-right scan of the keyboard again to find this mysterious new “Num lock” button they’d never heard of before.

    This person (on another call) would say the name of each key as they pressed it. They would say “Caps lock, A, Caps lock, Enter” when typing a single “A” on a line, but didn’t know what “Caps lock” was and couldn’t find it on the keyboard when asked to press it immediately after having said and pressed it.






  • If any of the stairs are damaged and cannot stay attached correctly, there is a chance of falling into the machinery below, which will not stop just because a human is in the way.

    If the failure is in the braking system, it can quickly turn into rapidly moving stairs, which can be very lethal.
    Most escalators have multiple independent braking systems so that this doesn’t happen, but some poorly maintained escalators have been discovered with 2 or even all 3 systems disabled.










  • I did not say that, and I did not imply it either. I was telling you what you can do to improve your interactions with this community and it’s mods.

    I was given moderator privileges a few hours ago. I have not yet seen those comments, and had nothing to do with them.

    I suggest taking some time away from this to clear your head before making further comments. It’s hard to argue in good faith while angry.


  • 18107@aussie.zoneMtoComic Strips@lemmy.world[Meta] New Rules, and New Future
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    3 months ago

    I’m always happy to listen to feedback, and change my behaviour when I’m wrong.

    I will not be removing comments just because they have been reported, or just because I disagree with them. I will only be removing comments that explicitly break the rules as listed on the sidebar. You are welcome to report any comment you believe should be removed. There is no penalty for incorrectly reporting something if it is done in good faith (i.e. don’t report everything just because I said no penalty).

    While not explicitly against rule 1 (Be nice), I believe “zionist rats” could have been phrased as “zionists” or “zionist people” while still making the same point.