- Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
- Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
- One user claims that they were “flooded with ads” after downgrading back to Alexa.
They automatically moved customers to a tier that cost them more money than it did for them previously?
Yes, at least in Europe they did. Went from 59€/y to 99€/y
When was that? I can’t find anything about it in a search.