You don’t even need to read between any lines. It’s in the article, albeit at the very bottom … The items were never insured because they weren’t disclosed and not in a secured area as described in the policy.
A spokesman from AA Insurance Services said: “When purchasing their home insurance policy, the customer did not declare personal possession of bikes in excess of £2,000.
“Our terms and conditions are clear that claims relating to possessions stolen from vehicles, items need to have been placed in a covered boot or glovebox and there be evidence of forced or violent entry.
“As this wasn’t the case, the claim has been rejected.
“We have advised the customer how to challenge the decision should they wish to do so.”
You don’t even need to read between any lines. It’s in the article, albeit at the very bottom … The items were never insured because they weren’t disclosed and not in a secured area as described in the policy.